Asking for a price on a standard job
"Hi, how much to unblock a kitchen drain in Buderim?"
Joe handles a routine enquiry, gives a real price range, and asks the right qualifying questions.
→ Send this textWe answer the calls you miss on the tools, so the job is booked before the next bloke calls back. Your callers get a real answer 24/7, you get the job details by text, and the quote and Xero invoice follow from the same thread. Built by one person on the Sunshine Coast. No lock-in, ever.
Hear her take a real job before you speak to anyone. No sign up, no form, nothing to cancel.
Joe is currently answering for Sunshine Plumbing & Gas, a fictional plumber on the Sunshine Coast. Try her like a real customer would.
+61 485 067 607No registration. Real Joe. Real responses.
Every other AI receptionist stops at "captured the lead." Workbench takes it all the way through to the bank. One thread. Three steps. No copy-paste between five different tools.
Joe answers in your business voice, 24/7. Captures the job details, dietary requirements, addresses, dates. Urgent stuff pings your phone in seconds. Routine stuff she handles herself.
Reception · LiveOpen Workbench on your phone. Type a quick brief — what, where, any extras. AI drafts the line items grounded in your pricing. Tap send. Customer gets an SMS with a link. They accept with one tap.
Quotes · LiveAccepted quote becomes a draft invoice in your accounting system. Customer contact synced. GST handled. You review and send from your books. When payment lands, we text you.
Xero today · MYOB & QuickBooks nextEach scenario tests a different part of the product. Tap to send the message — Joe replies in seconds.
Joe handles a routine enquiry, gives a real price range, and asks the right qualifying questions.
→ Send this textJoe identifies urgency, takes details, and triggers an instant alert to the tradie's phone.
→ Send this textJoe stays in scope. No inventing services. No overselling. She'll check with the tradie if she's unsure.
→ Send this textJoe greets you, qualifies the job, then SMSes you afterwards to capture details accurately — no mangled suburb names.
→ Make the callA real (sanitised) exchange between Joe and a customer. Saturday night, hot water gone cold. Joe acknowledges, qualifies, books, all without you touching the phone.
SMS and voice on a real Australian number. Use it on cards, vehicles, your Google Business listing.
Every text answered in seconds. Every call picked up. After-hours, on the tools, in the middle of a job.
Joe pushes every conversation toward a quoted price or a booked on-site visit. Not just lead capture — lead progression.
Gas leaks, flooding, no power — Joe spots them and pings your phone the second she does. Voice calls try to transfer live.
Phone speech recognition gets suburb names wrong. Joe acknowledges on the call, then SMSes the customer for accurate details.
Want to take over a customer yourself? Text MUTE and the customer's number. Joe steps back for 24 hours.
Every text and call logged in your own Google Sheet. Read it any time, share with your team, keep forever.
We onboard you ourselves. Same-day fixes when something needs adjusting. Direct line to the team that built it.
Mid-market AU AI receptionists run $300/month or more. Workbench is $150, half of that, with a quote builder, Xero invoicing, and a direct line to the founder. One price, no tiers, no lock-in. One missed hot water job pays for the month.
Run Workbench for a month. If Joe hasn't caught you at least one job you would have missed, tell us and you don't pay for that month. No forms, no argument. You keep every conversation log either way.
Prices in AUD. GST not yet applicable. Pricing last updated 11 September 2026.
// Included in every account, no add-on fee
Connect your Xero account and turn accepted jobs into draft invoices with one tap. Customer contact synced, GST handled, deep link back to Xero. You review and send from Xero — Workbench doesn't auto-send. The moment a customer pays, you get a text.
Competitors charge extra for this, or don't do it at all. It is included in your $150.
// Add only if you need them
Different booking calendars for different suburbs — e.g., Maleny on Tuesdays, Mooloolaba on Wednesdays. Joe sends each customer to the right calendar based on their suburb.
Joe checks drive time between your existing bookings and any new request before offering slots. Stops back-to-back jobs on opposite ends of the coast.
Describe a job in plain English — AI drafts the line items. Text your customer a link, they accept with a tap. Accepted quotes become draft invoices in your Xero account with one click. You send from Xero. We text you when the customer pays.
Zone routing and travel-aware booking: most tradies don't need either. The standard plan handles travel via calendar buffers — start there, add an extra only if your real schedule pain isn't solved by the basics. Quotes and Xero invoicing are included in the $150, nothing to add on.
If your business lives or dies by the phone, Joe pays for herself in a single missed callout.
Based on the Sunshine Coast, supporting tradies across every state in Australia.
We build practical, automated tools for the everyday problems trades businesses face — starting with the one that bleeds the most money: missed customer calls and texts.
Workbench Reception is our first product. Joe, our automated receptionist, answers your customer texts and calls 24/7, captures every lead, and pings you the moment something needs your attention. More tools are coming.
We're a small team. When you message us, you're talking to the people who built it — not a call centre, not an offshore support queue. If something breaks, we fix it the same day.
No upsells. No lock-in. Just the work.